Shipping

Shipping

We ship orders from Bali, Indonesia to almost every country in the world via trackable post EMS or DHL Registered Airmail door to door service. Shipping cost will be Calculated automatically by our website shopping cart software.

You will receive a tracking number in 24-48 hours after your order is confirmed .If you would like to check the status of a shipped order, please use the tracking number provided in your shipping confirmation email. If you have questions about a pending order, please contact us at 62 3618446626 and email info@marubali.com.

If you prefer to use a different shipping company than ours, please let us know, and we will follow up your shipping choice accordingly.

International orders may be subject to customs clearance procedures such as import duties and taxes once a shipment reaches its destination which may cause delays beyond original delivery estimates.Additional customs clearance charges are the clients responsibility as  Maru has no control over these charges.

If you choose to refuse your shipments from Maru, you will be responsible for any duties, taxes and/or custom charges that are incurred on the package, and the cost of returning the package to Maru.

Please email us after you place your order if you would like us to declare the package as a gift.